Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use Bisibility AI's AI brand analytics platform.

Last updated: October 22, 2025

Introduction

Bisibility AI ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI brand visibility analytics platform.

By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

  • Account information (name, email, company details)
  • Brand monitoring data and analytics
  • Usage patterns and interaction data
  • Technical information (IP address, browser type)
  • Communication records and support interactions

How We Use Your Information

  • Provide AI brand monitoring and analytics services
  • Improve our platform and develop new features
  • Send important service updates and notifications
  • Provide customer support and technical assistance
  • Comply with legal obligations and protect our rights

Data Security

  • Enterprise-grade encryption for data in transit and at rest
  • SOC 2 Type II compliance and regular security audits
  • Access controls and authentication mechanisms
  • Regular security training for our team
  • Incident response and breach notification procedures

Your Rights

  • Access and download your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Opt-out of marketing communications
  • Data portability and transfer rights

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With service providers who assist us in operating our platform
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or acquisition
  • With your explicit consent for specific purposes

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account data is typically retained for the duration of your subscription plus a reasonable period for business purposes.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@bisibilityai.com

Address: Bisibility AI Pvt. Ltd., Gurugram, India